Terms & Conditions
Last updated: March 1, 2023
Welcome to UrbanLibrary! By accessing our website located at urbanlibrary.site, you agree to be bound by these Terms and Conditions (T&Cs). Please read them carefully before using our services. If you do not agree with any part of these T&Cs, you must not use our website or place orders with us.
Ordering
When you place an order with UrbanLibrary, you agree to do so in accordance with the menu, prices, and options presented on our website. We reserve the right to accept or reject any order at our own discretion. Each order will be confirmed via email or SMS, detailing the products requested, total cost in £, and an estimated delivery time.
Delivery and Pickup
Delivery is limited to areas within certain WC2E 9HA of London. While we make every effort to deliver within the estimated timeframe, we do not guarantee that orders will be delivered or will be available for pickup at the exact time selected.
Payments
All prices on our website are in £ and include all applicable taxes. You must pay for your order at the time it is placed. We accept various forms of payment, as indicated on our website. Your payment information is processed securely, and we do not store your payment details beyond what is necessary to process your order.
Product Information
We strive to describe and display our products, including pizzas and non-alcoholic drinks, as accurately as possible. However, we cannot guarantee that the colors, textures, and details will be exactly as they appear on your screen or that an item will be available.
Cancellations and Refunds
Orders may be cancelled before they are prepared, without incurring any cost. Once preparation has commenced, orders cannot be cancelled. In case of a non-delivery or if you receive the wrong product, please contact us at +44 20 7946 0958. We will assess the situation and may offer a refund or replacement.
Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of UrbanLibrary or its licensors, and is protected by international copyright laws. You may not use any content from our website without express permission.
Limitation of Liability
To the fullest extent permitted by applicable law, UrbanLibrary shall not be liable for any indirect, special, incidental, or consequential damages of any kind arising out of or in connection with the use of our website or products.
Changes to Terms & Conditions
We reserve the right to modify these T&Cs at any time. Any changes will be posted on this page with an updated date. Your continued use of our website and services after any such changes constitutes your acceptance of the new T&Cs.
Governing Law
These T&Cs and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United Kingdom.
Contact Information
Questions or comments about these T&Cs should be directed to our customer service team at +44 20 7946 0958.
Thank you for choosing UrbanLibrary for your dining experience. We hope you enjoy our delicious pizzas and look forward to serving you.
UrbanLibrary, 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom.